About inquiries

Kindly read the following precautions carefully before contacting Excell Group (hereinafter referred to as "our group"). Please note that depending on the nature of your inquiry, we may not be able to respond to you or may take some time to respond.
Please refrain from using this form for advertising, promotion or sales.
Information entered in the inquiry form is protected by SSL encryption.

Our response to your inquiry
  1. An auto-reply e-mail will be sent to you after the inquiry form has been submitted. If you do not receive this e-mail, the e-mail address you entered may be incorrect. In such a case, please understand that you may not receive a response from us.
  2. Please understand that we may not be able to reply to all inquiries, and that it may take some time before we are able to reply. Please note that inquiries received on Saturdays, Sundays, national holidays, year-end and New Year holidays, and our group holidays will be handled on the next business day or later.
  3. Depending on the nature of your inquiry, we may respond to you by phone at the phone number you have entered.
  4. Our reply by e-mail is intended only to answer the specific inquiry or question from you. No part of the response, in whole or in part, may be diverted, used for secondary purposes, or disclosed to anyone other than the person in question without the permission of our group.
  5. We may refrain from responding to inquiries that are not related to our company, such as promotions, advertisements, or sales of your company.
Handling of personal information

We will not disclose your name, e-mail address, or other personal information sent to us through the inquiry form to any third party without your consent, except as required by law. Our group will strictly manage personal information to a reasonable extent to prevent third parties from gaining unauthorized access to your personal information.
All other personal information will be properly managed in accordance with our Privacy Policy.

Please contact us only if you agree to our Privacy Policy.

Inquiries form

  • Please make sure that your e-mail address accepts e-mails from "@3d-excell.co.jp".
  • A confirmation e-mail will be sent automatically to your e-mail address.
  • Phone Number is E.164 format.
    Please enter the phone number with the country calling code.